Xero + ReviewWheel

How it works

An invoice is marked paid in Xero

Xero is the international accounting tool of choice for service businesses outside North America — Australia, UK, New Zealand, and increasingly Europe. The mechanic is identical to QuickBooks: when an invoice moves to paid status, that’s the cleanest possible signal the work has wrapped and the customer relationship is in its peak window for asking for a review. Money’s collected, books are reconciled, and the customer’s mood is positive.

ReviewWheel reads the invoice-paid event and pulls customer data

Xero’s webhook fires when an invoice transitions to paid. ReviewWheel pulls customer name, email, phone, and invoice amount into the request queue. For Xero customers in particular, the contact records tend to be unusually complete because Xero requires more data discipline at invoice creation than some lighter tools — which means the resulting review requests almost never hit a “we don’t have this customer’s phone” gap.

A request lands the same day the payment posts

Branded SMS or email, customer’s name, your logo, one-tap path to Google. For international home service operators running on Xero — particularly the AU and UK markets where Google Map pack visibility drives the same kind of inbound calls it does in the US — this is the cleanest review automation path that doesn’t require running a North-America-first FSM. Set the trigger once, let Xero do what Xero does, and watch the review velocity build.