CUSTOMER STORY
5,682 new reviews. 13 locations. No new office staff.
Appliance EMT runs review automation through ReviewWheel and uses it as their wedge for scaling into new markets.
Read the full storyWhatsApp isn't a review site — it's how the request reaches your customer. For service areas and customer bases that prefer WhatsApp over text or email, ReviewWheel can deliver the same personalized review request through WhatsApp, built on the native WhatsApp Business connection in our platform. The customer still leaves the review on Google or wherever you route them — WhatsApp is just the doorway.
In plenty of service areas, customers ignore email, skim a text, and reply on WhatsApp within minutes. If that’s your customer base, delivering the request where they already chat means more of them actually see it.
ReviewWheel sends through the WhatsApp Business connection built into our platform — not a bolt-on. Conversations land in one inbox alongside your other messages.
The same personalized review request — your customer’s name, your logo, the one-tap link — delivered through WhatsApp instead of SMS or email.
Customer replies come back to the same inbox. WhatsApp asks businesses to use approved templates and a customer opt-in for outbound messages; we take care of that during setup.
WhatsApp is an optional channel — the review still lands on Google or wherever you point it. This just changes how the ask arrives.
EVERY PLAN INCLUDES
No "self-serve setup tutorial." No "watch this YouTube video." When you sign up for ReviewWheel, we book a setup call, connect your tool, and your first review request goes out before the call ends. That's on Starter, Growth, and Pro — same setup, same support, every plan.
See pricingCUSTOMER STORY
Appliance EMT runs review automation through ReviewWheel and uses it as their wedge for scaling into new markets.
Read the full storyPRICING
Up to 50 review requests/month
Start 10-Day Free TrialUp to 100 review requests/month
Start 10-Day Free TrialUp to 300 review requests/month
Start 10-Day Free TrialFAQ
It's an optional channel. Most owners run review requests over SMS and email, and add WhatsApp when their customers ask for it.
No. SMS and email are the default channels. WhatsApp is there for customer bases that prefer it.
It runs on the native WhatsApp Business connection in our platform. Customers opt in, and outbound requests use approved message templates — we handle that setup on your call.
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