ServiceTitan vs Review Wheel

If you run ServiceTitan, you're not leaving it — and Review Wheel doesn't ask you to. But its review tools are a basic piece inside an enterprise platform priced for big operations. Review Wheel is the dedicated review engine that runs on top, at a price a 1–15 truck shop can actually run. This page is the honest case for the reviews layer.

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Pricing and features verified on May 26, 2026. We update these pages monthly.

THE QUICK VERDICT

SERVICETITAN

Best for: large operations already all-in on ServiceTitan's enterprise platform

ServiceTitan's built-in review tools are fine if you're a large operation already running its enterprise platform and marketing suite. ServiceTitan delivers deep dispatching, reporting, and payroll at a scale Review Wheel doesn't replace — and if you're on it, you're not leaving it.

REVIEW WHEEL

Best for: every home service contractor whose customers find them on Google

Reviews are what win the next job over your competitor. We focus on one thing — getting your business as many five-star Google reviews from as many of your past and current customers as possible. Faster than they're growing for your competitor.

For 9 out of 10 home service contractors, the second column is the actual job-winning motion. Homeowners search "[trade] near me," scan reviews, and call. Your website is downstream of that decision — they might glance at it after they've already decided to call you.

SIDE BY SIDE

ServiceTitan vs Review Wheel — at a glance

Feature	ServiceTitan	Review Wheel
What it is	Review tools inside an enterprise field service platform	A dedicated Google review engine for home service contractors
Starting price	Enterprise, sales-led — commonly cited around $398/mo and up, often far higher	$99/mo, published
Best fit	Large operations, often 20+ technicians, with a marketing budget	Home service contractors with 2–50 employees / 1–15 trucks
Personalized review request images	Not a defined feature	Included on every plan — branded image with the customer's name
Customer-base reactivation campaign	Not a defined offering	Included — a free reactivation campaign runs before you pay a cent
Done-with-you live setup	Enterprise onboarding, often weeks-long implementation	Included on every plan — set up live, first request before the call ends
Money-back guarantee	None published	30 days
Field service management (dispatch, reporting, payroll at scale)	Yes — deep enterprise capabilities	Not needed — that's your ServiceTitan's job, and Review Wheel connects to it through Zapier
Connects to ServiceTitan	It is ServiceTitan	Connects through Zapier — completed jobs trigger review requests automatically

What it is

ServiceTitan

Review tools inside an enterprise field service platform

Review Wheel

A dedicated Google review engine for home service contractors

Starting price

ServiceTitan

Enterprise, sales-led — commonly cited around $398/mo and up, often far higher

Review Wheel

$99/mo, published

Best fit

ServiceTitan

Large operations, often 20+ technicians, with a marketing budget

Review Wheel

Home service contractors with 2–50 employees / 1–15 trucks

Personalized review request images

ServiceTitan

Not a defined feature

Review Wheel

Included on every plan — branded image with the customer's name

Customer-base reactivation campaign

ServiceTitan

Not a defined offering

Review Wheel

Included — a free reactivation campaign runs before you pay a cent

Done-with-you live setup

ServiceTitan

Enterprise onboarding, often weeks-long implementation

Review Wheel

Included on every plan — set up live, first request before the call ends

Money-back guarantee

ServiceTitan

None published

Review Wheel

30 days

Field service management (dispatch, reporting, payroll at scale)

ServiceTitan

Yes — deep enterprise capabilities

Review Wheel

Not needed — that's your ServiceTitan's job, and Review Wheel connects to it through Zapier

Connects to ServiceTitan

ServiceTitan

It is ServiceTitan

Review Wheel

Connects through Zapier — completed jobs trigger review requests automatically

All ServiceTitan details verified against their public site on May 26, 2026. If anything's changed, flag it: [email protected].

THE SWITCH STORY

What happens when you switch to Review Wheel

Keep ServiceTitan. This was never about replacing it.

ServiceTitan is enterprise field service software — deep dispatching, reporting, and payroll built for large operations. If you’re running it, you’re not leaving it, and Review Wheel doesn’t ask you to. The question is just the reviews layer.

ServiceTitan’s marketing tools can request reviews, but two things tend to push contractors to look outside them. First, fit: ServiceTitan is priced and built for big operations, and most home service shops with a handful of trucks either can’t justify it or are using a fraction of it. Second, the review piece itself is a basic request inside a much larger machine — no personalized images, no campaign to reactivate the hundreds of past customers already in the system.

Review Wheel connects to ServiceTitan through Zapier — when a job is completed, a personalized review request goes out with your customer’s name on a branded image. Your past-customer list gets reactivated in a paced, Google-safe campaign. Replies get written for you. And we set it up live, with you, on a call, so the first request fires before we hang up.

Nothing gets ripped out. ServiceTitan keeps running the operation. Review Wheel runs the reviews on top — at $99/mo, a price that makes sense whether you’re a large shop adding a real review engine or a smaller one ServiceTitan was never priced for.

CUSTOMER STORY

5,682 new reviews. 13 locations. No new office staff.

See how Appliance EMT scaled to 7,024 reviews across 13 locations using Review Wheel as their wedge for breaking into new markets.

Read the full story

WHERE REVIEW WHEEL WINS

Where Review Wheel pulls ahead

Specific, named differentiators — not vague marketing claims. Each one is verifiable against the live product or our integrations list.

A review engine, not a module in a megaplatform

ServiceTitan's reviews are one small piece of a sprawling enterprise system. Review Wheel is built for one job — getting home service contractors more Google reviews — with personalized images, reactivation, and AI replies standard.

Priced for actual contractors

ServiceTitan is enterprise software with enterprise pricing, commonly cited around $398/mo and up. Review Wheel is $99/mo, published, with no contract — built for the 1–15 truck shops ServiceTitan tends to price out.

Personalized images and reactivation

Personalized-image requests with your customer's name, plus a campaign that reactivates your entire past-customer list. ServiceTitan's marketing tools send a basic request. The gap shows up directly in your review count.

A family business that picks up the phone

Review Wheel is run by a husband-and-wife team focused only on reviews for home service contractors. ServiceTitan is a large public enterprise software company. Different scope, different priorities — and we answer our own support emails.

See full pricing

WHERE SERVICETITAN WINS

Where ServiceTitan edges out Review Wheel

ServiceTitan earns its place as your enterprise platform — and Review Wheel connects to it through Zapier rather than replacing it.

It's enterprise software built for scale

If you're a large operation that needs deep dispatching, reporting, and payroll across 20+ technicians, ServiceTitan is purpose-built for that scale and Review Wheel doesn't replace it. Review Wheel is the dedicated review engine you run on top of it — and the one that fits if ServiceTitan is more platform than your shop needs.

That's real — and it's the platform's job, not the review engine's. Keep ServiceTitan for the scale work. Review Wheel owns the reviews: personalized images, reactivation, done-with-you setup — at $99/mo, a price that fits whether you're a large shop adding a real review engine or a smaller one ServiceTitan was never priced for.

PRICING

What you'll actually pay

ServiceTitan

Pricing not publicly listed on servicetitan.com.

Pricing is enterprise and sales-led — commonly cited starting around $398/mo and frequently far higher depending on team size and modules, with weeks-long implementation. Review capabilities sit inside the platform and its marketing suite, not as a standalone purchase.

ServiceTitan is a large public enterprise-software company; its pricing is built for large operations and sales-led contracts.

Review Wheel

Starter $99/mo Up to 50 review requests/month
Growth $179/mo Up to 100 review requests/month
Pro $279/mo Up to 300 review requests/month

Setup included on every plan. 30-day money-back guarantee.

See full pricing details →

Review Wheel is $99/mo, published, no contract — a price a small shop can run today. ServiceTitan is enterprise software priced for large operations. Keep ServiceTitan for the scale work; let Review Wheel own the reviews.

FAQ

Questions about ServiceTitan vs Review Wheel

Do I have to leave ServiceTitan to use Review Wheel?

No. Review Wheel runs on top of ServiceTitan, not instead of it. ServiceTitan keeps handling your dispatching, reporting, and operations; Review Wheel connects through Zapier and takes over the reviews. Nothing gets ripped out.

How does Review Wheel connect to ServiceTitan?

Through Zapier. When a job is completed in ServiceTitan, a Zap triggers Review Wheel to send a personalized review request automatically. We wire it up with you on your live setup call and test it before the call ends.

Should I use ServiceTitan's marketing tools or Review Wheel for reviews?

If you're a large operation fully invested in ServiceTitan's marketing suite, its review tools are there. If you want personalized-image requests, a campaign that reactivates your past customers, and done-with-you setup — at a price built for a smaller shop — that's what Review Wheel is for.

Is Review Wheel a fit if ServiceTitan is too big for my shop?

Yes. Many contractors find ServiceTitan is more platform than they need or can justify. Review Wheel is $99/mo, focused only on reviews, and works with whatever field software you actually run — including ServiceTitan via Zapier if you're on it.

Does ServiceTitan do personalized image review requests?

Personalized-image requests with the customer's name aren't a defined ServiceTitan feature. Review Wheel includes them on every plan — the personal touch that gets opened and acted on.

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