Pipedrive + ReviewWheel

How it works

A deal in Pipedrive moves to the trigger stage

Pipedrive’s whole product is the pipeline view — you can see every deal as a card flowing left-to-right through your stages, and the moment a deal lands in the rightmost won column is usually the signal that the service has actually been delivered. For some operators that’s literally the “Won” stage; for others it’s a custom downstream stage like “Job Closed” or “Final Inspection.” We’ll pick the right one.

ReviewWheel sees the stage change and pulls deal data

Pipedrive’s webhook fires on every stage transition. When the deal hits the trigger, ReviewWheel reads it instantly — person’s name, phone, email, deal value, and the stage that moved. The deal value lets ReviewWheel adjust message tone and timing where it matters: a five-figure project warrants a different cadence than a quick repair call, and Pipedrive carries the data we need to route accordingly.

A personalized request reaches the contact same day

Branded SMS or email lands within hours of the stage change. Contact’s name, your logo, one-tap path to Google. For sales-led service operations — companies where the deal closes in Pipedrive before the work begins, then closes again as Won when delivery wraps — this gives you a clean, automatic separation: your sales team runs the pipeline, ReviewWheel runs the review pipeline that turns those won deals into the social proof your next prospect Googles before they take your sales rep’s call.