Workiz + ReviewWheel

How it works

A Workiz job moves to status “Done”

Workiz covers the trades that don’t fit neatly anywhere else — towing, moving, locksmithing, garage doors, HVAC, and dozens of other niche service categories. The common workflow across all of them is the “Done” status: the tech wraps the call, the dispatcher confirms the work is closed, and the job card moves to its terminal state. That’s the trigger. Whatever trade you run, the moment that status fires, ReviewWheel hears about it.

ReviewWheel reads the job data and adapts to the trade

Customer name, phone, email, job address, and service type all flow into the request queue. The service type is what lets ReviewWheel adapt the message tone — an emergency lockout customer gets a different feel than a planned A/C tune-up, and a tow recovery customer who just had a rough night reads better with a softer ask. One Workiz account, dozens of service types, one ReviewWheel keeping each one personalized.

A personalized request lands the same day

Branded SMS or email goes out within minutes of the “Done” status. The customer’s name, your logo, a one-tap path to Google. Follow-ups fire if the first request doesn’t get a response. For the trades Workiz serves — most of which compete on the Map pack and depend on showing up first when a homeowner Googles “garage door repair near me” or “tow truck downtown” — review velocity is the only marketing lever that consistently pays back. Most Workiz operators see steady weekly reviews flowing within 30 days.