CUSTOMER STORY
5,682 new reviews. 13 locations. No new office staff.
Appliance EMT runs review automation through ReviewWheel and uses it as their wedge for scaling into new markets.
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HighLevel can send a review request — but it's a plain text on a pipeline change, and the timing usually isn't dialed in. ReviewWheel sends a personalized image at the right moment, and follows up until it lands.
HighLevel’s built-in review feature works like this: a customer hits a stage in your pipeline, and HighLevel fires off a review request. It’s a real feature and it’s a fine start. But three things hold it back — and they’re the difference between asking for reviews and actually getting them.
HighLevel sends a plain-text request. ReviewWheel sends a personalized image with your customer’s name right on the photo. That one change pulls 3–5x the response of a plain text — because a request that looks made for them gets opened, and a generic text gets ignored. This is the part HighLevel can’t match, and it’s the part that fills your Google profile.
HighLevel triggers on a pipeline move. But the moment a job truly wraps usually lives in Jobber, Housecall Pro, or ServiceTitan — not your CRM. If your HighLevel isn’t wired to that moment, requests go out late, or not at all. ReviewWheel connects to the real finish line and asks while the work is still fresh. Wait too long and the customer forgets how good you were.
A single text that goes unanswered is a lost review. ReviewWheel watches who opened, who clicked, and who reviewed, then sends gentle reminders to everyone who didn’t — paced so Google stays happy. New reviews get a reply written for you, in your voice. More reviews, more calls, more jobs — set it once and let it run.
You don’t rip anything out. Connect your account, your customers come across, and ReviewWheel runs the reviews in the background. HighLevel keeps running your business. ReviewWheel turns your finished jobs into 5-star reviews.
Your HighLevel account stays the source of truth. ReviewWheel reads — it doesn't write back to your job records.
EVERY PLAN INCLUDES
No "self-serve setup tutorial." No "watch this YouTube video." When you sign up for ReviewWheel, we book a setup call, connect your tool, and your first review request goes out before the call ends. That's on Starter, Growth, and Pro — same setup, same support, every plan.
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Appliance EMT runs review automation through ReviewWheel and uses it as their wedge for scaling into new markets.
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Up to 50 review requests/month
Start 10-Day Free TrialUp to 100 review requests/month
Start 10-Day Free TrialUp to 300 review requests/month
Start 10-Day Free TrialFAQ
HighLevel can send a review request, but it's a plain text on a pipeline change. ReviewWheel sends a personalized image with your customer's name on it, timed to when the job actually wraps, and follows up until it lands. That's what turns a request into a review.
It puts your customer's name right on the photo, so the request looks made for them instead of like every other text they ignore. It pulls 3–5x the response of a plain-text ask — and it's the one thing HighLevel can't send.
Only if your pipeline reflects the real moment a job closes. For most contractors that moment lives in Jobber, Housecall Pro, or ServiceTitan, not the CRM — so HighLevel's requests go out late or get skipped. ReviewWheel connects to the actual finish line and asks while the work is fresh.
No. Keep running your business in HighLevel. Connect it to ReviewWheel and your contacts come across — ReviewWheel handles the reviews in the background and sends every request for you.
Book a free setup call and we'll connect it with you. We handle the wiring — you start getting reviews.
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